Mike Amend, who joined Ford in September 2021, is chief enterprise technology officer. He reports to Jim Farley, the company’s president and CEO.
In this role, Amend leads Ford’s Technology and Software Platform, comprising Enterprise Information Technology, Global Data Analytics and Artificial Intelligence, along with Ford Business Solutions. His team helps the company use data, software and technology to drive growth and create value for customers and other stakeholders by translating needs of those customer into engaging solutions. His team works closely with other groups at Ford responsible for product development and the hardware and software that goes into those vehicles, among others.
Amend came to Ford from Lowe’s, where as president, Online, he and his team revolutionized the home-improvement retailer’s online business, nearly tripling sales over three years. Previously, Amend held similar roles at JCPenney and The Home Depot, helping to grow their online businesses more than 20% and 40% annually, respectively, while improving customer satisfaction and profitability. He was chief technology officer for Dell Technologies’ global online business and, before that, a technology executive at BEA Systems and Sprint.
Amend is a director of Canada Life, an insurance and financial services company based in Winnipeg, Manitoba, as well a director of Ford Motor Credit Company and member of the audit committee. He holds a bachelor’s degree in Management Information Services from Oklahoma State University and completed the executive program at Haas School of Business at the University of California, Berkeley.