Ford Media Center

Ford Motor Company Issues Safety Recall for Select 2017 Explorer Vehicles for a Sharp Seat Frame Edge

DEARBORN, Mich., Sept. 13, 2019 – Ford Motor Company is issuing a safety recall for select 2017 Ford Explorer vehicles for an improperly coined seat-frame edge. Affected vehicles are equipped with power seats and may have seat frames with sharp edges. Customers could come in contact with the sharp edges when reaching between the power front seat and center console, presenting the risk of injury.

Ford is aware of 31 reports of hand injuries attributed to this condition.

This action affects 311,907 vehicles in the United States and federal territories, 23,380 in Canada and 3,045 in Mexico.

Affected vehicles were built at Chicago Assembly Plant from Feb. 13, 2016, to Oct. 25, 2017.

Dealers will install flocked tape to the exposed edge and tab on the inboard side of the power seat frames. Customers are advised to use caution and avoid contact with the seat frame edge until the repair is completed. The Ford reference number for this recall is 19S29.

About Ford Motor Company of Canada, Limited

Ford of Canada’s operations include a national headquarters, three regional offices, three vehicle assembly and engine manufacturing plants, two parts distribution centres, two R&D sites, and three Connectivity and Innovation centres. Ford employs approximately 7,000 people in Canada, while an additional 18,000 people are employed in the more than 400 Ford and Ford-Lincoln dealerships across the country. For more information, please visit www.ford.ca.

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