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DEARBORN, Mich., March 5, 2021 – Ford Motor Company is issuing a safety recall affecting fewer than 75 customers who have already taken delivery of their 2021 Mustang Mach-E vehicles. During checks to deliver high levels of quality and customer satisfaction, Ford discovered some vehicles may have subframe bolts that the supplier did not tighten to specification.
While the issue in affected vehicles is not to Ford’s standards, the company is not aware of any accidents or injuries related to this condition.
About 94 percent of the 1,258 affected vehicles in the U.S. and all 90 in Canada will be serviced before customer delivery. Dealers will inspect the subframe bolts and tighten if necessary.
Owners who have already received their vehicles will be notified beginning the week of March 22.
The Ford reference number for this recall is 21S09.
Ford of Canada’s operations include a national headquarters, three regional offices, three vehicle assembly and engine manufacturing plants, two parts distribution centres, two R&D sites, and three Connectivity and Innovation centres. Ford employs approximately 7,000 people in Canada, while an additional 18,000 people are employed in the more than 400 Ford and Ford-Lincoln dealerships across the country. For more information, please visit www.ford.ca.