Ford Media Center

Ford Customers Can Now Charge on Tesla Superchargers in U.S. and Canada

Today, Ford F-150 Lightning and Mustang Mach-E retail customers are the first of any non-Tesla automaker to gain access to Tesla Superchargers across the U.S. and Canada.

According to a Cox Automotive Consumer Sentiment Study, lack of charging stations is the second largest barrier after price when it comes to purchasing an electric vehicle. As EV prices come down, improving access to reliable fast charging is critical to help more customers confidently choose an EV.

The 15,000+ available Tesla Superchargers more than double customer access to reliable DC fast charging on the BlueOval™ Charge Network.

Ford is saying thank you to its electric vehicle customers by making the Fast Charging Adapter (NACS) available at no cost to new and existing customers enrolled in the BlueOval™ Charge Network through June 30, 2024. The Adapter is required to charge at upgraded Superchargers. Ford retail EV customers are the first in the industry to have the opportunity to order the Fast Charging Adapter (NACS), and can reserve by visiting Ford.com/FastChargingAdapter.

Retail customers will be eligible to receive a complimentary adapter if ordered by June 30, 2024. Future Ford EV customers can purchase the adapter from Ford.

Ford Pro commercial customers will be contacted this Spring by mail at the address registered with Ford Pro or via their Ford Pro account manager to order an adapter.

The BlueOval™ Charge Network provides one seamless stored payment account through the FordPass App, or Charge Assist App in the vehicle’s touchscreen, which eliminates the need for onsite credit card use. Once owners have created an account and activated Plug & Charge, Tesla Superchargers will support Plug & Charge with Ford EVs. This means customers simply have to plug in and charging will automatically start with charges managed through FordPass.

In the future, Ford will begin offering next-generation electric vehicles with the North American Charging Standard (NACS) connector built-in, eliminating the need for an adapter to access Superchargers.

"Starting today, Ford EV customers will have access to more than 15,000 Tesla Superchargers across the U.S. and Canada, more than doubling fast charging options on the BlueOval Charge Network," said Jim Farley, president and CEO, Ford Motor Company. "This move will improve the public charging experience by giving our customers even more choice and is a vital part of our growth as an EV brand.

I would like to thank Elon and the Tesla team for their close collaboration and Tesla’s leadership to help change the lives of so many EV customers through improved access to charging."

Ordering an Adapter

Starting Feb. 29, 2024, F-150 Lightning and Mustang Mach-E retail customers can reserve an adapter via ford.com/FastChargingAdapter.

1. From the site, log in to Ford Pass. The Fast Charging Adapter Reservation will be the first tile within the Connected Service Home Page.

2. Click on the ‘Reserve your adapter at no cost’ button to start the ordering process

3. Your shipping information will be pre-populated based on your Ford Pass account, just verify that all the information is accurate, update if needed, and click ‘Reserve’.

4. And that’s it! From there you will get a confirmation screen with helpful information on a forthcoming automated over-the-air software update and a link to our FAQ Hub.

5. Additionally, you will receive confirmation email with a personalized link to check the status of your reservation.

Customers who are not yet enrolled in BlueOval Charge Network will be prompted to enroll before ordering their fast charging adapter.

Ford Pro customers will be contacted this Spring via mail or a Ford Pro account manager with instructions on how to order.

Locating and Activating Upgraded Superchargers

Ford customers can use the FordPass App on in-vehicle Charge Assist App to locate chargers, including new Tesla Superchargers, just like before. Integration to routing will come with a future over-the-air update.

BlueOval Charge Network

The BlueOval Charge Network, North America’s largest public charging network offered by an automaker, is a “network of networks” that provides Ford EV drivers with easy access to a variety of charging providers without the need for multiple apps and memberships.

With the addition of Tesla Superchargers, the BlueOval Charge Network now has more than 126,000 chargers, including more than 28,000 fast chargers, with more being added every week.

The network provides one seamless stored payment account through the FordPass App, or Charge Assist (soon to be “Public Charge” App) in the vehicle’s touchscreen, that eliminates the need for onsite credit card use. Once owners have created an account, they can then select, activate, and pay for charging by using the FordPass App's “View Chargers” functionality.

Ford customers can enjoy trip planning, routing and charging payment through FordPass Power My Trip on both the FordPass App and via Charge Assist (soon to be 'Public Charge' App) on the in-vehicle touchscreen (Superchargers route planning coming in the future).

Charging at Home

More than 80 per cent of Ford EV drivers currently charge at home, creating an ideal ownership experience where most customers can wake up to a fully charged vehicle every morning.

Ford’s home and commercial depot charging offerings deliver peace of mind to EV drivers, who also have access to fast-growing public charging as needed.

Together with home or depot charging solutions, whether on a daily commute or a longer road trip, Ford EV customers are covered.

Optimizing the Charging Experience

1. Precondition the vehicle while charging whenever possible to optimize battery range in hot or cold environments.

2. Set Departure Times in the FordPass™ App or in-vehicle screen to automatically heat or cool your vehicle’s interior for when you need it, drawing energy while plugged in to help save your battery for the road and warm the battery when it is below 4 degrees Celsius (40 degrees Fahrenheit).

3. Turn cabin heat off while charging when possible and use heated seats and steering wheel (when equipped; not available on E-Transit) to reduce HVAC energy.

4. If snowing, remove all ice and snow from the vehicle before driving; try to keep driving speeds moderate and ensure tires are properly inflated.

5. When searching for chargers in the FordPass App, you can adjust your filters to make sure you’re searching for the charge station type that makes the most sense for your current need, whether it’s a Level 2 AC charger or Level 3 DC fast charger.

About Ford Motor Company of Canada, Limited

Ford of Canada’s operations include a national headquarters, three regional offices, three vehicle assembly and engine manufacturing plants, two parts distribution centres, two R&D sites, and three Connectivity and Innovation centres. Ford employs approximately 7,000 people in Canada, while an additional 18,000 people are employed in the more than 400 Ford and Ford-Lincoln dealerships across the country. For more information, please visit www.ford.ca.