http://www.campaign.ford.com/content/fordmedia/fna/us/en/news.html Marketing & Customer Service Copyright 2019 en_US http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/12/11/ford-releases-2020-global-trend-report.html In its 2020 Looking Further with Ford Trend Report, released today as the 8th annual report, Ford Motor Company identifies trust as a dominant global theme and explores how companies are earning it back. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/12/11/ford-releases-2020-global-trend-report.html Wed, 11 Dec 2019 13:19:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/12/04/ford-mcdonalds-collaboration-convert-coffee-bean-waste-into-car-parts.html Ford Motor Company and McDonald’s USA will soon be giving vehicles a caffeine boost by using part of a familiar staple in the morning routine, coffee beans, in vehicle parts such as headlamp housing. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/12/04/ford-mcdonalds-collaboration-convert-coffee-bean-waste-into-car-parts.html Wed, 4 Dec 2019 10:20:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/12/02/ford-bronco-store-amazon-new-apparel.html The all-new Ford Bronco isn’t slated to make its world premiere until next spring, but Bronco lovers don’t have to wait until then to find merchandise to celebrate the legendary off-road SUV. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/12/02/ford-bronco-store-amazon-new-apparel.html Mon, 2 Dec 2019 09:23:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/10/15/ford-elevates-customer-experience-makes-fordpass-remote-features-complimentary.html FordPass, powered by FordPass Connect, now is even more convenient for Ford customers – trial subscriptions have been eliminated, and FordPass Connect service is now complimentary.* http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/10/15/ford-elevates-customer-experience-makes-fordpass-remote-features-complimentary.html Tue, 15 Oct 2019 09:35:37 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/10/10/holoride-universal-pictures-ford-announce-worlds-first-incar-virtual-reality-experience.html Entertainment technology startup, holoride teams up with Ford and Universal Pictures to create “Universal Monsters Presents Bride of Frankenstein holoride” – a highly immersive VR experience available complimentary to the public beginning October 14 at Universal CityWalk Hollywood http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/10/10/holoride-universal-pictures-ford-announce-worlds-first-incar-virtual-reality-experience.html Thu, 10 Oct 2019 13:55:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/10/10/new-partnership-ford-dr-pepper-creates-15-pack-to-fill-expedition-cupholders.html With 15 cupholders standard, Ford Expedition has yet to find drinks packaged with enough cans to fill its wells – until this tailgating season, thanks to Ford and Dr Pepper teaming up to create a limited-edition 15-pack for Expedition customers. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/10/10/new-partnership-ford-dr-pepper-creates-15-pack-to-fill-expedition-cupholders.html Thu, 10 Oct 2019 12:06:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/10/01/mahindra-ford-joint-venture-india.html Mahindra & Mahindra Limited and Ford Motor Company have signed a definitive agreement to create a joint venture that will develop, market and distribute Ford brand vehicles in India and Ford brand and Mahindra brand vehicles in high-growth emerging markets around the world. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/10/01/mahindra-ford-joint-venture-india.html Tue, 1 Oct 2019 15:30:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/09/17/ford-to-create-campus-of-the-future-in-dearborn.html Ford Motor Company today detailed an expanded vision to transform its Research & Engineering Center in Dearborn into a high-tech, efficient, forward-thinking campus for thousands of its designers, engineers and product development workers. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/09/17/ford-to-create-campus-of-the-future-in-dearborn.html Tue, 17 Sep 2019 12:38:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/09/09/ford-customer-contact-center-houston-elena-ford.html Ford Motor Company today celebrated the opening of its new customer contact center, which offers an innovative customer-focused approach and adds more than 500 new jobs to the Houston area. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/09/09/ford-customer-contact-center-houston-elena-ford.html Mon, 9 Sep 2019 10:28:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/08/09/ford-celebrates-25-year-anniversary-woodward-dream-cruise.html Ford presents the 25th annual Woodward Dream Cruise – America’s largest yearly celebration of automotive history and culture http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/08/09/ford-celebrates-25-year-anniversary-woodward-dream-cruise.html Fri, 9 Aug 2019 09:04:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/07/17/where-in-the-world-is-pickup-truck-emoji-ford.html Ford, with more than 100 years of truck heritage, is entering a white space segment of extremely small pickups by petitioning the Unicode Consortium to add a pickup truck emoji to the approved list of icons. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/07/17/where-in-the-world-is-pickup-truck-emoji-ford.html Wed, 17 Jul 2019 14:05:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/06/12/ford-research-center-tel-aviv-israel.html Ford Motor Company has today opened its Ford Research Center, Israel in the heart of Tel Aviv’s burgeoning technology community. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/06/12/ford-research-center-tel-aviv-israel.html Wed, 12 Jun 2019 03:48:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/05/02/ford-sharpens-focus-on-customer-experience.html  Ford Motor Company is aiming to make each part of its ownership experience easier and worry-free, building customer ranks and revenues over time, led by Chief Customer Experience Officer Elena Ford. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/05/02/ford-sharpens-focus-on-customer-experience.html Thu, 2 May 2019 15:54:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/03/27/young-ford-engineers-fordx-launch-online-used-vehicle-service-detroit.html Two young Ford engineers earn Ford X funding to pilot FindYourFord.com, a platform designed to make it easier for Detroit-area customers to shop for used Ford vehicles http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/03/27/young-ford-engineers-fordx-launch-online-used-vehicle-service-detroit.html Wed, 27 Mar 2019 16:33:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/01/18_msm_moved/ford-hosts-winter-festival-at-michigan-central-station.html Ford’s Michigan Central Station Winter Festival opened today to a large crowd that braved the weather to enjoy a 3D light show on the iconic building, a night market and a first-of-its-kind exhibition of train station artifacts curated by the Detroit Historical Society. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/01/18_msm_moved/ford-hosts-winter-festival-at-michigan-central-station.html Fri, 18 Jan 2019 14:24:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/01/11/ford-giving-america-chance-to-relive-road-trip-memories--and-mak.html While introducing the world to its all-new 2020 Ford Explorer this week, Ford also presented fans with a chance to see America – and relive one of their most-memorable road trips. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2019/01/11/ford-giving-america-chance-to-relive-road-trip-memories--and-mak.html Fri, 11 Jan 2019 06:10:05 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2018/12/20/ford-and-MSU-expand-research-partnership.html Ford Motor Company and Michigan State University have renewed and expanded their collaborative research alliance to enable further cooperation in a number of different fields – allowing the university to showcase its expertise and create new features for Ford customers. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2018/12/20/ford-and-MSU-expand-research-partnership.html Thu, 20 Dec 2018 10:27:46 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2018/12/19/ford-conducted-survey-nagging-backseat-drivers.html Findings from a new Ford-commissioned study suggests in-vehicle breakups could be on the rise this holiday season1, many Millennials would trade their morning coffee for a drive free of holiday road rage behavior1, and that nearly twice as many women have been called a backseat driver in comparison to men (16% vs 28%)2. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2018/12/19/ford-conducted-survey-nagging-backseat-drivers.html Fri, 14 Dec 2018 09:02:25 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2018/10/19/built-ford-proud-new-ad-campaign.html Ford this weekend kicks off its new Built Ford Proud advertising campaign highlighting the innovation and manufacturing might of America’s favorite automotive brand ahead of an onslaught of all-new vehicles coming in 2019. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2018/10/19/built-ford-proud-new-ad-campaign.html Fri, 19 Oct 2018 15:12:00 http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2018/10/08/ford-modernizes-global-marketing.html Ford Motor Company today announced the next step in its plan to make its global marketing more creative, agile and efficient, while delivering a more compelling brand story and differentiated customer experiences. http://www.campaign.ford.com/content/fordmedia/fna/us/en/news/2018/10/08/ford-modernizes-global-marketing.html Mon, 8 Oct 2018 12:10:00