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Ford Media Center
Building on SYNC®, Ford adds connected vehicle capability with new SYNC Connect, enabling drivers to access their vehicles using a smartphone app
New Escape is the first Ford vehicle in the world with available SYNC Connect, helping owners interact with their vehicle from anywhere; technology debuts in the spring, allowing users to unlock doors, check fuel level, even locate where a vehicle is parked
SYNC Connect comes with complimentary five years of service
LOS ANGELES, Nov. 17, 2015 – With SYNC® Connect, Ford is enhancing its connected car capability – now making it easier for customers to use by providing remote access to their vehicle features via a smartphone app.
“New SYNC Connect provides convenience to Ford owners through an easy-to-use app,” said Don Butler, executive director, Ford Connected Vehicle and Services. “The technology helps you seamlessly integrate your vehicle into your lifestyle. Get locked out? Cold outside? Forget where you parked? No problem. Just use your smartphone.”
SYNC Connect makes its global debut in the spring in the new Ford Escape, with other vehicles to follow. The app is connected to a built-in modem in the vehicle – allowing owners to remotely access features via their smartphones.
Vehicle features SYNC Connect users can remotely access are:
Lock and unlock
Remote start, including scheduling a future start: You need to leave at 8 a.m., so you program a remote start for 7:50 a.m., then get in to a running, warm car and drive away comfortably and on time
Vehicle status, including fuel, oil and battery levels, along with tire pressure readings
Vehicle location – where your car is parked is displayed on a map
Owners enable SYNC Connect through a two-step authentication process to protect personal information, confirming setup on the vehicle touch screen and on the mobile application.
SYNC Connect plays a key role in Ford Smart Mobility – Ford’s plan to deliver the next level in connectivity, mobility, autonomous vehicles, the customer experience and big data. The technology provides the next step forward in enhanced vehicle connectivity, and the foundation for greater capabilities in the future.
SYNC Connect comes with complimentary service from Ford for five years.
Now in 12 million vehicles globally, Ford SYNC is the industry’s first system to widely and most affordably offer voice-activated technology to control smartphones. New-generation SYNC 3 features fast performance, conversational voice recognition, smartphone-like touch screen, and easy-to-understand graphical interface for a growing number of Ford vehicles in North America.
Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams. The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty. Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services. The company does that through three customer-centered business segments: Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough EVs along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs. Additionally, Ford is pursuing mobility solutions through Ford Next, and provides financial services through Ford Motor Credit Company. Ford employs about 177,000 people worldwide. More information about the company and its products and services is available at corporate.ford.com.