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Ford and Alibaba Explore Strategic Collaboration to Reimagine Vehicle Ownership Experience, Expand Mobility Services

Jason Luo, chairman & CEO of Ford China, and Hu Xiaoming, senior vice president of Alibaba, president of AliOS and president of Alibaba Cloud signed the strategic cooperation agreement on behalf of both organizations.


  • Ford Motor Company and Alibaba Group sign Letter of Intent to jointly explore areas of cooperation in connectivity, cloud computing, artificial intelligence, mobility services and digital marketing.
  • Agreement aims to explore new ways to redefine how consumers purchase and own vehicles, as well as how to leverage digital channels to identify new retail opportunities.
  •  Letter of Intent underpins Ford’s vision to be a trusted mobility company by embracing new digital technologies and platforms that can transform vehicle ownership


HANGZHOU, China, December 7, 2017 – Ford Motor Company and Alibaba Group today agreed to explore a strategic collaboration to jointly identify new opportunities to redefine consumer retail experiences and explore solutions for sustainable mobility.

Jim Hackett, Ford Motor Company President & CEO, and Daniel Zhang, Alibaba Group CEO, today met at Alibaba’s headquarter in Hangzhou and witnessed the signing of the ‘Letter of Intent’ between the two companies. Jason Luo, Chairman and CEO of Ford Motor Co., China, and Simon Hu, SVP of Alibaba, President of Alibaba Cloud and President of AliOS signed the strategic cooperation agreement on behalf of both organisations.

Under the three-year agreement, both companies will jointly explore areas of cooperation that are re-shaping the automotive industry in China and around the world. Ford will cooperate with Alibaba’s four business units in operation system, cloud computing, digital marketing and online retail respectively - namely AliOS, Alibaba Cloud, Alimama and Tmall - and jointly explore a variety of areas of cooperation including mobility services, connectivity, cloud computing, artificial intelligence and digital marketing.

“China is one of the world’s largest and most dynamic digital markets, thriving on innovation with customers’ online and offline experiences converging rapidly. Collaborating with leading technology players builds on our vision for smart vehicles in a smart world to reimagine and revolutionize consumers’ mobility experiences,’’ said Jim Hackett, Ford’s President and CEO.

“Alibaba is excited to redefine the consumer journey and user experience for automobiles together with Ford Motors,” said Alibaba Group Chief Executive Officer Daniel Zhang. “Our data-driven technology and platform will expand the definition of car ownership beyond just having a mode of transportation and into a new medium for smart lifestyle.”

In the initial phase, Ford and Alibaba will explore a pilot study on digital solutions for new retail opportunities at various stages of the automotive ownership cycle, from pre-sales and test drives to leasing options.

By leveraging both parties’ areas of expertise, both companies are investigating ways that mobility technology could redefine online retail marketing, distribution strategies, cloud connectivity and infotainment services.

Alibaba will gain from Ford’s automotive leadership of running complex global operations, with more than 100 years legacy of developing, manufacturing and selling vehicles globally, and rich experience of providing trusted service through the established global dealer networks. Meanwhile, Ford can also leverage the wide spectrum of Alibaba’s resources including new retail services, Internet of Things solutions, cloud computing and data technologies to transform vehicle ownership in the new retail era. 

About Ford Motor Company


Ford Motor Company is a global automotive and mobility company based in Dearborn, Michigan. With about 203,000 employees and 62 plants worldwide, the company’s core business includes designing, manufacturing, marketing and servicing a full line of Ford cars, trucks and SUVs, as well as Lincoln luxury vehicles. To expand its business model, Ford is aggressively pursuing emerging opportunities with investments in electrification, autonomy and mobility. Ford provides financial services through Ford Motor Credit Company.  For more information regarding Ford and its products and services, please visit


Ford's wholly owned subsidiaries, joint ventures and investment in China include Ford Motor (China) Limited, Ford Motor Research & Engineering (Nanjing) Co., Ltd., Ford Automotive Finance (China) Ltd., Changan Ford Automobile Co., Ltd., Changan Ford Mazda Engine Co., Ltd., Jiangling Motors Co., Ltd., and Zotye Ford Automobile Co. Ltd. Subject to regulatory approval, Zotye Ford will produce small all-electric vehicles under a new indigenous brand.

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