Ford Media Center

Ford Motor Company Issues Safety Recall for Select 2017 Explorer Vehicles for a Sharp Seat Frame Edge

DEARBORN, Mich., Sept. 13, 2019 – Ford Motor Company is issuing a safety recall for select 2017 Ford Explorer vehicles for an improperly coined seat-frame edge. Affected vehicles are equipped with power seats and may have seat frames with sharp edges. Customers could come in contact with the sharp edges when reaching between the power front seat and center console, presenting the risk of injury.

Ford is aware of 31 reports of hand injuries attributed to this condition.

This action affects 311,907 vehicles in the United States and federal territories, 23,380 in Canada and 3,045 in Mexico.

Affected vehicles were built at Chicago Assembly Plant from Feb. 13, 2016, to Oct. 25, 2017.

Dealers will install flocked tape to the exposed edge and tab on the inboard side of the power seat frames. Customers are advised to use caution and avoid contact with the seat frame edge until the repair is completed. The Ford reference number for this recall is 19S29.

About Ford Motor Company

Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams.  The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty.  Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services.  The company does that through three customer-centered business segments:  Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough EVs along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs.  Additionally, Ford provides financial services through Ford Motor Credit Company.  Ford employs about 176,000 people worldwide.  More information about the company and its products and services is available at corporate.ford.com.

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