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All-New Ford Escape Earns Top Spot In J.D. Power APEAL Study and Wards 10 Best UX Win

2020 Ford Escape

DEARBORN, Mich., July 22, 2020 – The all-new Ford Escape has earned recognition from two prestigious automotive industry organizations this week, taking home the top spot among compact SUVs in the J.D. Power 2020 APEAL Study and being crowned a Wards 10 Best User Experiences honoree.

“When we reinvented the all-new Ford Escape for 2020, we considered how small SUV customer needs have evolved and pivoted to make Escape an even better urban mobility vehicle that delivers great fuel economy, features advanced technology and is fun to drive,” said Mark LaNeve, Ford’s vice president, U.S. Marketing, Sales and Service. “That’s why we now offer two different hybrid choices, including an all-new plug-in model with best-in-class EPA-estimated 100 MPGe, an available digital instrument panel and SYNC 3 infotainment and second row legroom that tops larger SUVs’.”

Now in its 25th year, the J.D. Power’s 2020 APEAL study measures owners’ emotional attachment and level of excitement across 37 attributes, ranging from the power they feel when they step on the gas to the sense of comfort and luxury they feel when climbing into the driver’s seat.

Overall, Ford brand vehicles improved from 5th to 4th among 18 mass market brands that this year’s J.D. Power APEAL study assesses.

At the same time, WardsAuto announced this week that the all-new Escape excels in its user experience with advanced digital displays, easy-to-use SYNC 3 infotainment technology and well-priced and functional driver-assist technologies including Adaptive Cruise Control with stop-and-go and Active Park Assist 2.0 to help with squeezing in tight parking spots.

These improvements earned Escape a spot in this year’s Wards 10 Best UX winners’ circle.

 

About Ford Motor Company

Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams.  The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty.  Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services.  The company does that through three customer-centered business segments:  Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough electric vehicles along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs.  Additionally, Ford provides financial services through Ford Motor Credit Company.  Ford employs about 174,000 people worldwide.  More information about the company and its products and services is available at corporate.ford.com.