Ford Media Center

Ford Provides Customer Guidance in Response to Supplier Disclosure of Cyber Security Vulnerability

Ford takes cyber security seriously and regularly works with security researchers, suppliers and other vehicle manufacturers to protect our customers, products and enterprise.  

Ford learned from a supplier that a security researcher discovered a vulnerability in the Wi-Fi software driver supplied for use in the SYNC 3 infotainment system available on some Ford and Lincoln vehicles. Immediately, and in collaboration with them, we began developing and validating measures to address the vulnerability.   

To date, we’ve seen no evidence that this vulnerability has been exploited, which would likely require significant expertise and would also include being physically near an individual vehicle that has its ignition and Wi-Fi setting on. Our investigation also found that if this vulnerability was exploited, however unlikely, it would not affect the safety of vehicle occupants, since the infotainment system is firewalled from controls like steering, throttling and braking.  

Soon, Ford will issue a software patch online for download and installation via USB. In the interim, customers who are concerned about the vulnerability can simply turn off the Wi-Fi functionality through the SYNC 3 infotainment system’s Settings menu. Customers can also find out online if their vehicles are equipped with SYNC 3. 

Security researchers who want to engage with and report vulnerabilities to Ford can do so here.  

About Ford Motor Company

Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams.  The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty.  Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services.  The company does that through three customer-centered business segments:  Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough EVs along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs.  Additionally, Ford provides financial services through Ford Motor Credit Company.  Ford employs about 176,000 people worldwide.  More information about the company and its products and services is available at

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