Ruth Vann’s Post

View profile for Ruth Vann

UX (HMI) Application Supervisor at Ford Motor Company

I’m excited to announce that we've made numerous improvements to allow easier access to the innovative features in the Ford Motor Company SYNC 4A system, rolling out for 2021-2023 Mustang Mach-E customers in North America and Europe. What’s great about our vehicles having the ability to receive software updates is that the work our team does to incorporate customer feedback into the latest model year vehicle can be shared with owners of previous model year vehicles. We created a system that’s more intuitive, making apps and functions easier to find and access.  We also updated the settings screen to display all the info on one page. We heard from customers that they didn’t like to scroll, and we listened to that feedback. Tools that were previously buried in Settings now have their own apps located on the apps screen for ease of use. Speaking of apps, we've refreshed the Media App by integrating external media sources like USB and Bluetooth Media into a single app for seamless access and ease of switching between sources.  Additionally, we've revamped the icons in the main navigation bar, enhancing their intuitiveness and giving them brand-new sleek aesthetics. We considered the mixed feedback from our customers regarding the previous icons and used that input to enhance their experience. It’s incredible what software allows us to do for our customers. With each software update I see the continuous improvement that makes Ford vehicles even better thanks to customer feedback. Doron Elliott, Thomas Madden, Artur Sakarian, Ana Quintanar, Patrick Mollins #WeAreFord

  • graphical user interface, application
Clay Cundiff

UX/UI - Motion Design - Product Design

10mo

What a wonderful gift to the customer when you have the ability to update and improve the digital experience over time.

Mike Vecchio

Chief Safety Consultant

9mo

Thank you Ruth Vann and Ford Motor Company! This MME upgrade was truly appreciated. I remarked to my wife today when I saw the upgrade. Notice I said "upgrade" not "update" because it is truly an improvement. I usually scoff at some of the previous "updates". But, 1) I noticed it right away and 2) Found it immediately more useful. So, Bravo!! Not just new and different but better as well! Thank you!! Now just get that Tesla charger adapter to me so I have more charging ability and the smile will be so broad it may hurt my face!!

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Doron Bar-Anan

Unique: Proportional-Valve: Replace Pilot-Valve of Servo-Valve. For ABS (Anti-lock Braking Sys.): Faster (but gentle) Response, more Robust than 2 Solenoids it replace. High Precision Rotary Actuator w Delay<0.001 sec.

9mo

A unique Valve invention (critical for Fast-Cars): A Perfect-Car-Brakeage (For OEM or Startup): ABS-Unique-Valve for Shortest-Brake-Distance: 98% of Max. Physical deceleration: On “Dry-asphalt” with paddles (”Wet-asphalt”). Complete Design (Solid + Drawings). Lower-cost & more-reliable than the two solenoid-valves it replaces. Improve Braking Controllability (=Reduce-casualties). An Abstract-file in my LinkedinProfile (3 more detailed files available).   Thank You, d.baranan1@gmail.com Doron Bar-Anan. Note: Let me send You 5 files on this ABS-Valve (without a section-view to protect my IP). (Although Israeli: The Valve is Hardware not Software🙂)

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Jamie Cashin

Senior Software Developer

10mo

That's awesome! Proud to say I had a hand in that as one of the developers of Sync4 (not 4a) but I am so pleased to see Ford has taken the route of improving existing software instead of leaving it as a static artifact of the vehicle they currently own. Loving this new era of cars that get updates!

Jerrad Hermann

IT Security Manager at Component Assembly Systems, Inc.

10mo

Looking forward to the upgrade! Any news on BC 1.4? It's been a year since the deployment of 1.3 was announced. Running 1.0 on my 2022 and it's tried to murder me while going through some underpasses on the regular.

skeuomorphism in UI is making a comeback, but hopefully with shadow renderings at different times of the day 😂

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Peter Koelsch

Senior Manager / Head of Power Electronics Production Engineering Planning at KOSTAL Group /// MBA & MSc

10mo

Cool! Looking forward to the new icons! I hope the long-term trip computer and energy consumption display and counter were also fixed :-)

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Love the updates, but can you please also fix the dashboard. The UX was degraded sevaral months ago and it hasn't been fixed.

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Ron Heiser

Retired Director of Product Development Quality at Ford Motor Company

10mo

These look like nice improvements. Can’t wait for the OTA update.

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