Ford Media Center

Brett Wheatley

Brett Wheatley is executive director North America, for Ford Customer Service Division, effective Dec. 1, 2015. He oversees Ford and Motorcraft parts and service activities for Ford and Lincoln dealers, Quick Lanes, and independent repair facilities.

Prior to this position, he served for three years as vice president of Marketing, Sales and Service for Ford Asia Pacific, based in Shanghai, China. In addition to leading sales, marketing and service initiatives for the Asia Pacific markets, he also helped launch the Lincoln brand in China in 2014.

Previously, he held the position of director, Global Market Representation, working with Ford’s 10,000 dealers across the globe and leading the Consumer Experience Movement.

An employee of Ford Motor Company for 27 years, Wheatley started as a sales zone manager, where he developed an in-depth understanding of the retail business and the importance of strong dealer partnerships.

He has since worked as a regional sales manager in the Washington, D.C. region, and in senior roles in Consumer Marketing, Product Marketing, Variable Marketing, Advertising, Field Operations, Lincoln, and the Ford Customer Service Division.

Throughout his career Wheatley has earned a number of accolades including the most recent recognition, receiving Ford’s prestigious Diversity and Inclusion Award.

Appointed to the OEConnection board, Wheatley appreciates using his expertise to help develop solutions to benefit the industry as a whole.

Wheatley holds an MBA in International Business from Duke University’s Fuqua School of Business, and a bachelor’s degree in marketing from Miami University in Oxford, Ohio.

Born in March of 1967 and raised in Cleveland, Ohio, Wheatley is married with a son and a daughter in college. A big NFL and baseball fan, he enjoys cycling, collecting pro sports memorabilia and driving his 1970 Boss Mustang.

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December 2016