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Dave Bozeman, who joined Ford in September 2022, is vice president, Ford Customer Service Division, and vice president, Enthusiast Vehicles, for Ford Blue. He reports to Kumar Galhotra, president of Ford Blue.
As head of FCSD, Bozeman and his team play a key role in delivering industry-leading service experiences for customers through the trusting, always-on relationships that are central to the Ford+ plan for growth and value creation. As head of the Ford Blue enthusiast nameplates in the U.S., including Bronco, Mustang and Raptor, Bozeman is responsible for making sure those products continue to thrill Ford customers.
Bozeman came to Ford from Amazon, where he was most recently vice president of Amazon Transportation Services. In that role, he oversaw all aspects of middle-mile transportation that enabled delivery of customer orders via the fastest and most convenient modes across the company’s global operations. Prior to Amazon, he was a senior vice president and head of the Caterpillar Enterprise System Group, the order-to-delivery organization aligned with Caterpillar’s critical processes and support groups to improve manufacturing and supply chain capabilities worldwide. Earlier, Bozeman held senior leadership positions at Harley-Davidson, the storied American motorcycle manufacturer.
A Chicago native, Bozeman earned a bachelor’s degree in Manufacturing Engineering Technology/Mechanical Design from Bradley University in Peoria, Ill., and a master’s degree in Engineering Management from the Milwaukee School of Engineering.