Ford Media Center

Joy Falotico

Joy Falotico  is chairman and chief executive officer, Ford Motor Credit Company, and a group vice president of Ford Motor Company, effective Oct. 1, 2016. 

Falotico has worldwide responsibility for Ford Motor Credit Company, a leading global financial services business that supports Ford dealers and customers, and the sale of Ford and Lincoln vehicles.

Prior to this role, she was chief operating officer, leading Ford Credit’s global operations in the Americas, Asia Pacific, Europe, and Middle East and Africa, as well as marketing, sales and brand, business center operations and insurance operations.

Previously, Falotico was executive vice president, Ford Credit Marketing, Sales, Americas and Strategic Planning. She had been responsible for marketing and sales globally, and business operations in North and South America since January 2013, with global strategic planning responsibilities added in January 2015.

At Ford Credit since 1989, Falotico has served in a number of senior positions, including executive vice president of Ford Credit North America. She has served as vice president of U.S. Sales Operations and vice president of global Marketing. Before that, Falotico had pan-European responsibility for customer and dealer service operations and risk management for Ford Credit Europe.

Falotico is involved in the American Financial Services Association (AFSA), a U.S. financing industry trade organization, previously serving on its board of directors and executive committee, and as chair of the AFSA Vehicle Finance Division Board.

Falotico was recognized by Automotive News as one of the 100 Leading Women in the North American Auto Industry in 2010 and 2015.

Born in 1967, Falotico holds a bachelor’s degree in business administration from Truman State University and a master’s degree in business finance from DePaul University.