Images, video and audio from this Web site are provided without login for the purpose of editorial use only.
You must contact media@ford.com to obtain approval for advertising, marketing or other commercial users.
Ford Media Center
Ford is issuing a safety compliance recall for approximately 65,000 Fusion vehicles in North America for a programming issue in the instrument cluster. This issue allows the key to be removed 30 minutes after the ignition is turned off, even if the transmission is not in Park. This is a compliance issue with FMVSS 114, a regulation involving theft protection and rollaway prevention.
Ford is not aware of any accidents or injuries related to this condition.
Affected vehicles include certain 2014-2015 Fusion vehicles built at Flat Rock Assembly Plant, Sept. 4, 2013 to Oct. 31, 2014; certain 2014-2015 Fusion vehicles built at Hermosillo Assembly Plant, July 27, 2013 to Oct. 31, 2014; certain 2015 Fusion Energi vehicles built at Hermosillo Assembly Plant, July 14, 2014 to Oct. 31, 2014; and certain 2015 Fusion Hybrid vehicles built at Hermosillo Assembly Plant, Feb. 24, 2014 to Oct. 31, 2014.
Ford is aware of 56,479 vehicles in the United States and federalized territories, 6,048 in Canada and 2,342 in Mexico. (These totals are as of Nov. 11, 2014.)
Dealers will reprogram the instrument cluster at no cost to the customer.
Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams. The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty. Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services. The company does that through three customer-centered business segments: Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough electric vehicles along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs. Additionally, Ford provides financial services through Ford Motor Credit Company. Ford employs about 174,000 people worldwide. More information about the company and its products and services is available at corporate.ford.com.