Ford Media Center

Ford Expands Door Latch Safety Recall in North America

DEARBORN, Mich., Sept. 8, 2016 – Ford Motor Company is expanding a previously announced safety recall regarding door latches to include approximately 1,500,000 additional vehicles at the request of the National Highway Traffic Safety Administration, bringing the total to 2,383,292 vehicles. Affected vehicles include 2013-15 Ford C-MAX and Ford Escape, 2012-15 Ford Focus, 2015 Ford Mustang and Lincoln MKC and 2014-16 Ford Transit Connect.

In the affected vehicles, the pawl spring tab in the side door latch could break. A door latch with a fractured pawl spring tab typically results in a “door-will-not-close” condition. A door that opens while driving increases the risk of injury.

Ford has identified one reported accident and three reported injuries that may be related to this issue.

There are 2,383,292 vehicles affected in this recall, including 2,046,297 in the United States and federalized territories, 233,034 in Canada and 61,363 in Mexico.

Dealers will replace side door latches at no cost to the customer.

Customers who want to know if their vehicle is included in this recall can visit www.ford.com, click on safety recalls at the bottom of the page and enter their vehicle identification number.

About Ford Motor Company

Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams.  The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty.  Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services.  The company does that through three customer-centered business segments:  Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough electric vehicles along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs.  Additionally, Ford provides financial services through Ford Motor Credit Company.  Ford employs about 174,000 people worldwide.  More information about the company and its products and services is available at corporate.ford.com.