Ford Media Center

Ford Credit Offers Affected Customers Financial Relief After Hurricane Harvey

DEARBORN, Mich. Aug. 30, 2017 – Ford Motor Credit Company is offering payment relief to customers affected by Hurricane Harvey.

Interested customers may request a payment deferral, redirect their billing statements and get their questions answered by contacting Ford Credit or Lincoln Automotive Financial Services

  • Online at  or
  • By phone at 1.800.723.4016
  • Through the Account Manager service online
  • Through FordPass on smartphones

The company’s disaster relief program allows qualified customers to delay one or two monthly payments. Customers resume their regular payment schedules when their situations improve. The offer is available to customers who are buying or leasing vehicles through Ford Credit or Lincoln Automotive Financial Services.

The company is reaching out to eligible customers living in affected areas by email and postcards and through its Account Manager service. The information is also available on each brand’s website and Twitter feed.

About Ford Motor Credit Company

Ford Motor Credit Company is a leading automotive financial services company. It provides dealer and customer financing to support the sale of Ford Motor Company products around the world, including through Lincoln Automotive Financial Services in the United States, Canada and China. Ford Credit is a subsidiary of Ford established in 1959. For more information, visit or

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