Images, video and audio from this Web site are provided without login for the purpose of editorial use only.
You must contact media@ford.com to obtain approval for advertising, marketing or other commercial users.
Ford Motor Company to Address Subframe Bolt Issue Affecting Fewer Than 75 Mustang Mach-E Owners
DEARBORN, Mich., March 5, 2021 – Ford Motor Company is issuing a safety recall affecting fewer than 75 customers who have already taken delivery of their 2021 Mustang Mach-E vehicles. During checks to deliver high levels of quality and customer satisfaction, Ford discovered some vehicles may have subframe bolts that the supplier did not tighten to specification.
While the issue in affected vehicles is not to Ford’s standards, the company is not aware of any accidents or injuries related to this condition.
About 94 percent of the 1,258 affected vehicles in the U.S. and all 90 in Canada will be serviced before customer delivery. Dealers will inspect the subframe bolts and tighten if necessary.
Owners who have already received their vehicles will be notified beginning the week of March 22.
The Ford reference number for this recall is 21S09.
About Ford Motor Company
Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams. The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty. Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services. The company does that through three customer-centered business segments: Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough electric vehicles along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs. Additionally, Ford provides financial services through Ford Motor Credit Company. Ford employs about 174,000 people worldwide. More information about the company and its products and services is available at corporate.ford.com.